Privacy Policy

Last Updated On 25-Nov-2025

This Privacy Policy describes the policies of Dirty Rock Campers, Unit 1A, Gresham Road Industrial Estate, Gresham Road, Derby, Derbyshire DE24 8AW, United Kingdom of Great Britain and Northern Ireland (the), email: enquiries@gravity.digital, phone: 0115 784 5062 on the collection, use and disclosure of your information that we collect when you use our website https://dirtyrockcampers.co.uk. (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect

We collect and process the following personal information about you:

  • Name
  • Email
  • Mobile
  • Address
  • Work Address

How We Collect Your Information

We collect or receive information about you in the following ways:

  • When you fill in the registration form or otherwise submit personal information
  • When you interact with the website
  • From public sources

How We Use Your Information

We use the information we collect for the following purposes:

  • Marketing and promotional activity
  • Creating user accounts
  • Processing payments
  • Support
  • Administration
  • Managing customer orders
  • Managing user accounts

If we need to use your information for any other purpose, we will request your consent and only use it for that purpose unless required otherwise by law.

How We Share Your Information

We will not transfer your personal information to any third party without your consent, except in the limited circumstances below:

  • Analytics

Any third party receiving your information may only use it for the stated purpose and must not retain it longer than necessary.
We may also disclose your information if required to:

  • Comply with law, regulation, court order or legal process
  • Enforce agreements with us, including this Privacy Policy
  • Respond to claims that your use of the service infringes third-party rights

If the service or our company is merged or acquired, your information may be transferred to the new owner.

Retention of Your Information

We retain your personal information for 90 days to 2 years after an account remains inactive, or as long as needed to fulfil the purposes described in this Privacy Policy.
Certain information may be kept longer for legal, reporting or fraud-prevention reasons.
Anonymous or aggregated data may be stored indefinitely.

Your Rights

Depending on the applicable laws, you may have rights to:

  • Access, rectify or delete your personal data
  • Receive a copy of your data
  • Restrict or object to processing
  • Request transfer of your data to another entity
  • Withdraw consent
  • Lodge a complaint with a regulatory authority

To exercise these rights, email us at info@dirtyrockcampers.co.uk.
Please note: if you withdraw consent or choose not to provide required information, you may not be able to access or use certain services.

Cookies

For more details about how we use cookies and your choices, please see our Cookie Policy.

Security

We take the security of your information seriously and use reasonable measures to prevent loss, misuse or unauthorised alteration.
However, no method is completely secure, and we cannot guarantee absolute protection of the information you transmit.

Grievance / Data Protection Officer

If you have concerns or queries about how your information is processed, you may contact our Grievance Officer:

Dirty Rock Campers
Unit 1A, Gresham Road Industrial Estate
Gresham Road, Derby
Email: info@dirtyrockcampers.co.uk

We will respond in line with applicable law.